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Originally Posted by petcar
Touchy one here,
My experience is that if you complain about QANTAS in writing, and they have your name, for some unknown reason you get a couple of crappy flights as a reward.
Luggage with out priority tags, Missed meals, etc
Maybe a conspiricy theory, but its held up twice so far to me and once to a friend.
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It's the Lizard men from Atlantis who run the reservations system. They patch your details through to the Greys running Area 51, and from there it's all downhill.
My last FF statement email was full of fnords.