[aschmid]

I had a similar experience with Citi Gold card though a little different.

My card was not working for two days and I called them to find out what the problem is. Turns out they claim I had used my card at a merchant that is on one of their possible fraud transactions lists and they have BLOCKED my card without telling me about it and will issue a new card that I will receive in a few days.

I have never ever before experience somthing like this with any other credit card company. No need to say that I was steaming but there was nothing I could do. Even worse they claimed they cannot tell me what merchant it was it "just happens automatically" and the call centre person doesn't know the specific merchant.

I don't know what they are up to but the whole thing sounds fishy to me. As all the transactions on my account were in order and I didn't complain why would Citibank care?